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Return Policy for Products

  1. Return Eligibility: Returns are accepted only for defective products or if the item received does not match the order.

  2. Return Window: Customers have 24 hours from the date of receiving of product to report a defective product or a mismatch.

  3. Condition of Items: The item must be in its original packaging with all accessories included.

  4. Defective Products: If a product is found to be defective, customers can request a replacement.

  5. Mismatch Returns: If the item received differs from what was ordered, please contact customer service for assistance with the return.

  6. Return Process: To initiate a return, please contact customer service or use our online return portal to obtain a return authorization number and further instructions.

  7. Shipping Costs: Return shipping for defective items or mismatches will be covered by the store.

  8. Refund Method: Refunds will be processed to the original payment method once the returned item is received and verified.

  9. Exclusions: Items that have been opened and are not defective or mismatched cannot be returned.

For specific details or assistance, please refer to our customer service.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

Computer.NET Baroda Complex, Bir Chilaray Path( Chapaguri Road) North Bongaigaon Pin: 783380 Bongaigaon Assam

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Gifts:

If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.

If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail debavstl@gmail.com